Alejandro Palencia

Alejandro Palencia is a seasoned professional in customer success and business development, currently serving as a Senior Customer Success Manager at Domino Data Lab since March 2021. Prior experience includes various roles at Insight Data Science from August 2016 to January 2022, where Alejandro contributed as an Advisor, Director of Business Development, Head of Strategic Partnerships, and Manager of Strategic Partnerships & Growth, focusing on partner relationships with technical teams in data and analytics. Alejandro's background also includes significant experience at Ticketmaster from March 2011 to August 2016, where responsibilities ranged from Senior Client Support Specialist to Event Support Specialist, ensuring high service standards for top-tier clients. Earlier, Alejandro served as Senior Ticketing Lead at The GRAMMY Museum, overseeing ticketing operations and staff management. Alejandro holds a Bachelor's Degree in Economics and Sociology from the University at Albany.