Kathryn Basco

Kathryn Basco is an experienced Senior Account Manager at Dotmatics since September 2015, specializing in providing ongoing support for VIP international clients across various industries, including academia and government. Key responsibilities include managing subscription license renewals, anticipating customer needs, and supporting user experience for the Prism Academy online platform. Prior roles include Client Success Manager at FMG Suite, where project management for financial advisors was a primary focus, and Reproductive Health Specialist at Planned Parenthood Northern California, offering client-centered care and handling administrative tasks. Additional experience includes roles at Ashford University in student services and as a Spanish-English translator at Casa Cornelia Law Center. Kathryn holds a Bachelor of Arts in Spanish from San Diego State University and an Associate of Arts in Liberal Arts and Sciences from Santa Rosa Junior College.