Will P.

Will P. is an experienced Senior Application Support Analyst currently working at Drax Group since September 2021, focusing on Service Requests and Incident Management within an ITIL framework. Prior to this role, Will P. held various positions at Haven Power from October 2008 to September 2021, including Senior Application Support Analyst and Metering, Data and Settlements Analyst, where responsibilities included managing IT Service Management systems and implementing Service Level Agreements. Will P. also has experience in customer service from roles at Cineworld Cinemas Ltd and Suffolk County Council, enhancing customer engagement and team management skills. Education was completed at Copleston High School between 1995 and 2000.