Grace Migale

Customer Service Representative at Dreams

Grace Migale currently serves as a Call Center Supervisor at Ideon Limited since April 2022, overseeing workflow management. With a strong background in human resources, Grace possesses over four years of experience in various roles including Customer Service Representative and Call Center Specialist, where responsibilities included debt collection for bank accounts. Additionally, Grace has been working as a Customer Service Representative at Dreams since February 2016. Grace is pursuing a Diploma in Human Resource Management from Co-operative University of Kenya, with studies ongoing since 2020.

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Nairobi, Kenya

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Dreams

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We’ve been helping the nation find a bed to love for almost 40 years. We’re incredibly proud to be the UK’s most loved bed retailer. Most recommended, too, as it goes. We know finding that ideal bed can be tricky (and don’t get us started on mattresses!) but that’s why we’re here. We’ve got a team of over 2,300 Bed Experts here in the UK – at 208 stores nationwide, in 11 delivery centres and at our Bedquarters in High Wycombe. We’re also backed by Tempur Sealy, the world’s largest bedding provider. As a British business, we’re proud to be manufacturing in this country. And we plan to continue. Our wonderful Bed Factory in the West Midlands helps us to make, sell and deliver over half a million mattresses, headboards, and divans every year. Now that’s a lot of Zzzs. You can find out more about what gets us out of bed in the morning over on our website. Interested in joining our lovely team of Bed Experts? Browse our current vacancies over on the ‘Jobs’ tab. Dreams. Love your bed.