Nevil Fidelis

Customer Insights Manager at Dreams

Nevil Fidelis is a highly motivated and versatile professional with a proven track record in business analysis, data analysis, and driving process improvements. With extensive experience in roles such as Customer Insights Manager, Operations Manager, SleepMatch Support Manager, Retail Support Manager, Branch Manager, General Store Manager, Team Leader Collections, Retention Manager, Customer Service Manager, Store Manager, and Customer Relations Manager, Nevil has consistently excelled in managing teams, meeting targets, improving customer satisfaction, and optimizing operations to enhance organizational success. Previous experiences include roles in companies such as Dreams, Phones4u, Global all Centres, and Vodafone.

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Northwood, United Kingdom

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Dreams

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We’ve been helping the nation find a bed to love for almost 40 years. We’re incredibly proud to be the UK’s most loved bed retailer. Most recommended, too, as it goes. We know finding that ideal bed can be tricky (and don’t get us started on mattresses!) but that’s why we’re here. We’ve got a team of over 2,300 Bed Experts here in the UK – at 208 stores nationwide, in 11 delivery centres and at our Bedquarters in High Wycombe. We’re also backed by Tempur Sealy, the world’s largest bedding provider. As a British business, we’re proud to be manufacturing in this country. And we plan to continue. Our wonderful Bed Factory in the West Midlands helps us to make, sell and deliver over half a million mattresses, headboards, and divans every year. Now that’s a lot of Zzzs. You can find out more about what gets us out of bed in the morning over on our website. Interested in joining our lovely team of Bed Experts? Browse our current vacancies over on the ‘Jobs’ tab. Dreams. Love your bed.