Joao Claudio Saenger Silva

Joao Claudio Saenger Silva has an extensive work experience, beginning in 2005 as a Trainee at SESC. In 2006 they worked as a Consultor RAC at Max Estratégias Humanas and in 2007 they were a Coordenador Estadual de Projetos - Serviços at Sebrae. In 2008 they were a Sócio Gestor at ACJ Distribuidora. From 2011 to 2018 they worked at FADERGS, first as an Administration & Management Processes Coordinator and then as a Professor. In 2019 they were a Customer Success Consultant at Grupo A and in 2020 they were a Consultor at Sucesso em Vendas Portugal. In 2021 they were a Coordenador Customer Success - Edtech and Especialista EAD - Customer Success at Plataforma A. Currently, they are a Customer Success Manager at DreamShaper.

Joao Claudio Saenger Silva obtained a Bachelor's degree in Business Administration and Management, General from the Federal University of Rio Grande do Sul in 2005. Joao Claudio then went on to pursue a Postgraduate in Marketing Services from ESPM Escola Superior de Propaganda e Marketing in 2007 and completed it in 2009. In 2011, they obtained a Master degree in Business and Management from Unisinos and a Master of Business Administration (MBA) from Universit\u00e9 de Poitiers in 2013. In June 2020, they obtained a Certificado de Compet\u00eancias Pedag\u00f3gicas from the IEFP.