Sweta Pandey

Sweta Pandey is a Customer Success Representative at DronaHQ since March 2023, following experience as a Technical Support Engineer at Clover Infotech from June 2022 to March 2023 and as a Customer Support Engineer at CMS IT Services from September 2020 to June 2022. Sweta's technical skills include performing daily manual checks on MCI volume through various workflow stages and providing Production L2 support, user ticket management, and analysis and reporting. Sweta holds a Master of Computer Applications in Information Technology from the University of Mumbai (2023), a Bachelor of Science in Information Technology from LATE SHRI VISHNU WAMAN THAKUR CHARITABLE TRUST VIVA INSTITUTE OF PHARMACY (2019), and an HSC in IT from Thakur College of Science & Commerce (2016).