dtms GmbH
Patrick Ackermann is currently the Co-Founder of DIGIaccess since October 2020. Prior to this, Patrick was the head of business services at dtms GmbH. With a background in Post Merger Integration, Prozessmanagement, Business Intelligence, Programm-Management, Projektmanagement, Business Process Management, and Inhouse Consulting, Patrick brings a wealth of experience to their roles. Patrick previously served as the Head of processmanagement & it services at next id GmbH from August 2008 to June 2020. Patrick obtained a Master Professional in Business Management (CCI) from Weiterbildungsgesellschaft der IHK Bonn/Rhein-Sieg mbH in 2015.
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dtms GmbH
dtms is one of the leading providers of contact center solutions and customer intelligence technologies in the German-speaking region. The dtms portfolio ranges from service phone numbers from over 100 countries to platforms for managing the telephone accessibility of companies and using artificial intelligence for providing automated responses to customer enquiries. In particular, the cloud-based ACD, IVR, multi-channel, and AI solutions make dtms an innovation leader in the field of intelligent and efficient customer interaction. Mainz-based dtms GmbH is a company of net group Beteiligungen, a holding of leading specialists for communication and transaction services in Germany. The holding company has around 200 employees at locations in Flensburg, Berlin, Mainz, Bonn and Hamburg. Imprint: dtms GmbH Taunusstraße 57 55118 Mainz Phone: 0049 6131 / 46 46 800 Fax: 0049 6131 / 46 46 414 E-Mail: info@dtms.de Web: https://www.dtms.de/en/ Data security: https://www.dtms.de/en/data-protection-notice/ HR-Nr. HRB 45187, Mainz Umsatzsteuer-ID-Nummer: DE295520161 Management: Karsten Rudloff Bernd Schneider Dirk Moysich