Lindsey C.

Lindsey C. currently serves as the Lead Market Research & Customer Insights Manager at Duke Energy Corporation, leveraging expertise in customer segmentation and narrative storytelling to enhance marketing strategies and program enrollments. Previously, Lindsey held roles including Senior Design Thinking Strategist and Design Thinking Strategist at Duke Energy, where focus areas included Net Zero emissions strategies and enterprise-wide transformations. As a UX Instructor at Library Juice Academy, Lindsey developed online courses for information professionals. Additional experience includes a fellowship at the Clean Energy Leadership Institute, an Assistant Professor and User Experience Librarian at the University of North Carolina at Charlotte, and various positions in user experience research and client services. Lindsey holds a Master’s Degree in Information Science from the University of North Carolina at Greensboro and a Bachelor of Arts in English Literature and Spanish from the University of North Carolina Asheville.