Paula Ohlson

Paula Ohlson has over 25 years of experience in customer service and sales analysis across various industries. Currently serving as a Sales Claims Analyst at Duraflame, Inc. since June 2025, Paula previously worked at Central Garden & Pet as a Customer Service Representative from June 2017 to July 2025. Paula's career also includes roles such as Customer Service Claims Specialist at HBC Home & Hardware Products from September 2014 to April 2017 and Account Manager at Cosmetic Essence Innovation from August 2011 to April 2013. Earlier experience includes positions at Unilever as a Customer Service Analyst and Bertolli USA/Unilever as a Customer Service Specialist. Additionally, Paula worked at Hartz Mountain Corporation as a Customer Service Specialist, focusing on order to cash management. Paula's educational background includes a high school diploma with a focus on business classes from Harrison High School, obtained in 1989.