Duroflex
Dhira D. is an experienced professional in customer experience management, currently serving as Deputy General Manager of Customer Experience at Duroflex since October 2021, following a role as Assistant General Manager in the same department. Previous positions include Head of Customer Experience at HomeLane and Swoo, and multiple roles at Furlenco, including Head and Manager of Customer Experience. Dhira began a career in customer service with positions at GEAR- Gemini Equipment and Rentals Pvt. Limited, Hazel Infotech Ltd, RKHS, and Radhakrishna Foodland Pvt Ltd. Educational qualifications include a Bachelor’s Degree in Hotel Management and Catering Technology from the University of Mumbai and HSC in Science from Mahatma School of Academics & Sports, along with training from NIIT.
Duroflex
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We are India’s leading sleep expert committed to redefining the meaning of quality sleep. Our 5 decades of experience, superior quality and best in class innovation help us in bringing you a wide range of mattresses, pillows, protectors and other sleep solutions. Our core values of Innovation, Integrity and Fair Play drives the way we conduct our business and connect with our people. Our commitment to quality and research-backed products has helped us in becoming India’s fastest growing mattress brand. We are makers of India’s only orthopaedic mattress range to be tested and recommended by the renowned doctors at the National Health Academy. This range is a testament to Duroflex’s iconic and innovative design thinking Trusted with a network of over 500 employees and 3000+ retail partners, we are deeply committed to helping India sleep better.