DVSAnalytics
Joseph Shapiro is an experienced IT professional currently serving as a Product Support Engineer at DVSAnalytics, Inc. since March 2020. Prior to this role, Joseph contributed to VSoft Consulting Group Inc. as an IT Analyst, where skills in technology and client support were developed.
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DVSAnalytics
DVSAnalytics (DVS) workforce optimization solutions (WFO) are designed to improve the customer experience and maximize employee engagement and productivity by offering analytics-enabled insights into customer interactions and contact center operations.