Dynamic Quest - Managed IT Services
Joel Jones is an experienced IT professional with a strong background in field operations and application support. Currently serving as the Field Operations Manager at Dynamic Quest since March 2019, Joel leads a team of Field Support Engineers, oversees scheduling and dispatching, and collaborates with the Leadership Team to optimize Field Support Operations while enhancing customer satisfaction. Previous roles include team leadership positions at SabreTooth Technologies, LLC, and CentralSquare Technologies, where Joel managed client systems, led infrastructure teams, and provided technical support in the public sector. An education in Network Administration and Support from Guilford Technical Community College complements a career focused on delivering effective IT solutions and services.
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Dynamic Quest - Managed IT Services
On January 1st, 2000, Dynamic Quest opened its doors to a new millennium. Three entrepreneurs began offering software development, IT services, and business process consulting for a client base of Fortune 500 companies. The business grew rapidly, and its vision expanded. As technology became more accessible, the leadership recognized the need to address the SMB market while continuing to support our larger clients. Today, Dynamic Quest stands as one of North Carolina’s largest managed IT, cloud and security services companies, providing a comprehensive range of technology services to hundreds of businesses in North Carolina and beyond. We’re a dedicated team of experts providing unparalleled support to clients across multiple industry verticals. Our advice is always strategically focused on furthering your business goals. Our Managed IT Services range from workstation upgrades to server migration, remote or on-premise, and our client support is backed up by our 24/7/365 help desk. Dynamic Quest has an on-site, ultra-secure regional data center with the physical space to store, backup and manage your entire network, data and applications. We believe our success is due to the strength of our team, the breadth of our services, our flexibility in responding to clients, and our focus on strategic support. Dynamic Quest understands that today’s organizations and technology environments are rapidly changing, and your business’ success is at the heart of everything we do. We keep you current, innovative and competitive. Our vision is to be the leader in providing clients with cutting edge IT solutions to succeed in an ever-evolving technology landscape. Now with over seventeen years in North Carolina, and we couldn’t be happier with our clients, employees, and work. We operate fully staffed offices in Greensboro, Winston-Salem, Raleigh, Charlotte, and the Philippines.