Dynatrace
Daniel Collings is a seasoned IT support professional with extensive experience in technical support and client services. Currently serving as a Sr IT Support Engineer at Dynatrace since July 2021, Daniel previously held roles such as Tech Support Analyst II for MAC OS/JAMF at the Massachusetts College of Art and Design from December 2015 to January 2021, where responsibilities included Mac deployment and support. Earlier experience includes a position as an Advisor at Apple, providing customer support for iOS and account issues, and a Computer Specialist at the Massachusetts Institute of Technology (MIT), offering comprehensive tech support to over 300 faculty and staff. Prior to that, Daniel was a Resident Technician at Staples, focusing on computer repairs and maintenance. Daniel's educational background includes attending Blue Hills Regional Technical School from 2004 to 2008.
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Dynatrace
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Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, its all-in-one platform delivers precise answers about the performance of applications, the underlying infrastructure and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort.