Karl Ellis

Karl Ellis is an experienced professional in product management and customer service, currently serving as Product Director at Dyson since September 2012. In this role, Karl drives the development road map for various Customer Service tooling across multiple channels, including digital served and self-serve platforms. Previously, Karl held the position of Head of Owner Support, focusing on strategic direction for digital capabilities and ensuring GDPR compliance within the system landscape. Prior experience includes roles as Brand Marketing Manager at Brightside PLC, GI Product Manager at Tesco Bank, and Marketing Manager at RAC, where responsibilities included brand licensing and commercialization. Karl's career began as Team Manager at Contact 24, following an education at Solent University from 1994 to 1997.