Tracy Lim has a diverse background in various leadership roles. Starting in 2005 at TELUS, Tracy held various director positions in different areas such as call center operations, credit and collection strategy and operations, and marketing. Tracy then moved on to E-Comm 9-1-1 in 2019, where they took on roles as the Director and later the Executive Director of Emergency Communications Centers. Currently, Tracy is the Executive Director of Operations Transformation & Enablement at E-Comm 9-1-1.
Tracy Lim completed a Bachelor of Applied Science - BASc degree from Simon Fraser University in the period between 1994 and 1999. In 2011, Tracy also obtained a Graduate Diploma of Business Administration from the same university.
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E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated
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Through two 9-1-1 call centres, our wide-area radio network used by police, fire and ambulance personnel, and our integrated dispatch service that supports more than 70 police agencies and fire departments, E-Comm—Emergency Communications for British Columbia Incorporated—provides emergency communication services in 25 regional districts spanning from Vancouver Island to Alberta, and from the U.S. border to north of Prince George. E-Comm is unique in Canada for its size, breadth of service, and expertise. Learn more: www.ecomm911.ca