e-Core
Luis Felipe Sanches is an experienced IT professional with a background in service desk operations, technical support, and network administration. Currently serving as an Analista de Service Desk Jr. at e-Core since January 2022, responsibilities include JIRA and Confluence administration, troubleshooting, and device management. Prior experience includes a role as Technical Support Agent III at LUC Fibra Internet Provider, where advanced network and systems support was provided to enterprise customers, and a position as Information Technology Teacher at Children's Recovery Association. Other notable experiences include technical support roles at FreeNetworks Solutions and Sulwork Technology and Information Systems, focusing on hardware maintenance and network infrastructure. Luis Felipe holds a degree in Information Systems from Estácio, completed in August 2022.
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e-Core
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For over 20 years, e-Core has helped companies worldwide to thrive in their digital journey by transforming business and tech teams to deliver more value fast, building digital solutions, scaling digital capabilities, and sustaining business and technology operations.We are team of advisors, engineers, and innovators committed to make thetechnology delivery happen, better and faster through innovative technology solutions, in depth engineering expertise, and consulting services.We help our clients to adapt and better respond to the market changes optimizing their organizational and technology capabilities through Business Agility practices, DevOps enablement, and Atlassian solutions so they can create a smooth flow from the business strategy to execution, break down business functions collaboration barriers, and build and ship better and faster software solutions in a frictionless operating model.Through highly qualified Software specialists and Software Development teams we operate in all stages of digital product development: from product strategy to user experience, MVP design to complete solution coding, helping our clients to build, deliver and scale compelling digital experiences and innovative tech solutions unlocking new unfair advantages and moving their business forward.