e.ocean
Hunain Ali is an experienced professional with a diverse background in customer support, marketing, and operations. Currently serving as the Team Lead for Customer Support at e.ocean since March 2019, Hunain facilitates effective communication with telecommunications companies to ensure prompt issue resolution. In addition to this role, Hunain has been managing day-to-day operations at Alpha Water since September 2012. Previous experience includes serving as an invigilator for the British Council from April 2018 to April 2019 and working as an Email Analyst at United Bank Limited from January 2017 to February 2019, where management of branch emails was a key responsibility. Educational qualifications include a Master’s degree in Finance with a focus on Accounting and Finance from the Federal Urdu University of Arts, Science & Technology, obtained between 2013 and 2017.
e.ocean
Mobile devices have become the de facto standard for communication. From startups to leading enterprises, businesses of all sizes rely on us to communicate with their customers on their mobile devices in a simple, quick and scalable way. E Ocean’s enterprise grade cloud communication platform has been built in house by our team of experienced developers and engineers to provide multi channel communication APIs and customized solutions for service delivery, sales and support teams. Today over 2000 customers trust us to solve their communication challenges by delivering their messages and voice calls on their behalf. We take data security and compliance very seriously. Our platform is ISO 27001 certified to ensure enterprise grade security for your business data at all times. From the significant investment in our people and technology infrastructure, to 24/7 monitoring of our platform, we enable you to focus on your core business while we take care of your company-customer interactions.