e-satisfaction.com
Evangelos Kotsonis is the founder and CEO of e-satisfaction.com, a technology company specializing in Customer Feedback programs. Evangelos is also a partner at Sleed, an e-business and digital marketing company. Additionally, Kotsonis has experience as a researcher and administrator at Athens University of Economics and Business, focusing on projects related to information security and medical information retrieval. Evangelos holds a Master of Science in Information Systems and a Bachelor's degree in Computer Science.
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e-satisfaction.com
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Start collecting Voice of Customer & Feedback Data with our tested 5-step framework and get practical about Customer Centricity. e-satisfaction.com is a Voice of Customer solution that gathers vital information regarding what customers think and feel about their experiences with a business, across complex networks and during critical moments, to drive business impact. We are solving the problem of having real-time visibility on what customers feel or think while interacting with a business, across touchpoints, which are impossible to monitor all at once without the use of technology. Our Vision: Make Every Business Customer Centric