Jeffrey Daigle

Jeffrey Daigle is an accomplished professional with extensive experience in customer experience and marketing. Currently serving as Director, Customer Experience and Senior Consultant at E Source since January 2015, Jeffrey has previously held significant roles at Crocs, Inc., including Global Total Consumer Experience Senior Manager and Total Consumer Experience Manager. Key responsibilities included leading organizational customer-focused initiatives, deploying and managing multilingual surveys, and enhancing both customer and employee satisfaction through strategic cross-functional collaboration. A skilled leader, Jeffrey managed a team of 60 customer service agents, consistently improving key performance indicators. Jeffrey earned a Bachelor's Degree in Communication and French from the University of Colorado Boulder and a Master’s Degree in Applied Psychology with a focus on Consumer Psychology from the University of Southern California.