Tyler Yates

Tyler Yates has a diverse and extensive work experience in the field of information technology. Tyler began their career at Park County School District #6, where they worked as a Media Tech, assisting staff and students with technology-related issues. Tyler then moved on to become a Technology Specialist, managing and supporting a large number of Apple devices and providing exceptional customer service.

After that, Tyler joined Powdr Corp as an Information Technology Specialist, where they resolved numerous tickets and played a significant role in system administration projects. Tyler also implemented and monitored IT procedures and practices.

Tyler then worked at the State of Montana as a Computer Support Specialist, delivering support for state IT functions and overseeing email and user accounts.

At TCT LLC., Tyler occupied several roles, including Lead Tier II Technician, IT Manager: Business Support, and IT Manager: Technical Support. Tyler led a team of IT support specialists, served as a project manager for 150 customers, managed all daily operations of the Help Desk, and ensured exceptional support for clients.

Most recently, Tyler joined Earnest as a Senior Information Technology Manager and was promoted to Director of Internal Operations. In these roles, they directed all IT-related functions for the company, provided world-class support to end users, and supervised and trained the IT team.

Overall, Tyler Yates has demonstrated strong leadership, technical skills, and a commitment to delivering excellent customer service throughout their career in the IT industry.

Tyler Yates has a diverse education history. Tyler obtained a Master's degree in Management and Leadership from Western Governors University in the year 2023. Prior to that, they completed a Bachelor of Science degree in Business Administration - Information Technology Management from the same university in the year 2016. Before pursuing higher education, they attended Northwest College where they earned an Associate of Science degree in Business Administration from 2009 to 2011. Tyler's foundational education was acquired at Rocky Mountain High School, where they completed their high school education between 2005 and 2009. In addition to their formal education, Tyler has also obtained a variety of certifications, including BetterCloud Navigator from BetterCloud in August 2022, Okta Certified Professional from Okta in October 2021, Google Apps Certified Administrator from Google in April 2016, and CompTIA Project+ from CompTIA in February 2016. Tyler also holds certifications from the Federal Aviation Administration and VMware, but the specific details regarding those certifications were not provided.