Eastbrook Homes
Tracy Pryce is an experienced professional in human resources and customer experience, currently serving as the Manager of Human Resources and Customer Experience at Eastbrook Homes since January 2020. Prior to this role, Tracy was the Director of Customer Experience at Symplicity Communications, Inc., where the focus was on simplifying telecommunications for clients, from January 2017 to January 2020. Tracy also held the position of Director of Customer Relations at The Iserv Company from 2000 to December 2016, and has experience in call center management and marketing from a tenure at Foremost Insurance between March 1992 and March 2000. Academic credentials include a Bachelor of Science in Business Administration and a Master's in Management, both from Aquinas College in Grand Rapids.
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Eastbrook Homes
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Eastbrook Homes is a recognized leader in building high-quality, energy-efficient homes and is a multiple Eliant Customer Satisfaction award winner. We are proud to offer beautiful New Homes in The Grand Rapids and Lakeshore regions of West Michigan, and Central Michigan’s Greater Lansing area. Our commitment is the same today as it has always been: build homes of outstanding craftsmanship and exceptional value while offering the award-winning customer service, courtesy and respect our customers deserve. Eastbrook Advantages -Eastbrook has been in operation since 1967. -Personalize your home by selecting from our wide array of architectural options and design features -4,000 square foot Home Creation Studio displays thousands of design features in one stunning showroom -Reduce your monthly utility bills with our E3 (Eastbrook Energy Efficiency) -Avoid financing hassles by building your home without the need for a construction loan and working with a preferred lender -Enjoy peace of mind with an Eastbrook warranty serviced by Eastbrook professionals (Contact us for details) The Four Pillars of Eastbrook Homes Eastbrook Homes has built its business on four key pillars: History, Community, Expertise, and Experience. Every day we put these principles to work in the service of our homeowners with the goal of delighting our customers, and building each home as if it were our own.