EasyVista
Cedric BRUNO is an accomplished professional with extensive experience in customer success and operational management within the IT industry. Currently serving as the Head of Global Customer Success at EasyVista since August 2021, responsibilities include managing a worldwide Customer Success Management team and defining global strategies for value delivery to clients across SaaS ITSM and ITOM products. Prior roles at EasyVista also included leading EMEA Customer Success efforts and focusing on client retention for the ServiceNav service. Previously, Cedric held various management positions at Econocom for over 14 years, overseeing production operations, service delivery, and Unix infrastructure for a significant workforce across multiple locations. Cedric possesses a strong educational background in computer science, with a Diplôme Universitaire de Technologie from Université Pierre Mendès-France and a Baccalauréat in Physics/Chemistry.
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EasyVista
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Easyvista SA is a France-based company that specializes in information technology (IT) management. The Company provides integrated and modular solutions to cover a range of IT management requirements, including programs for inventories, audits, and asset management for IT and telecommunication equipment, among others. In addition, it offers maintenance, training and consulting services relating to its software programs. The Company's products are primarily marketed under the EasyVista brand name, offering EasyVista Classic (the traditional license option) and EasyVista.com (Software as a Service mode). The Company is operational in six countries, including France, the United States, the United Kingdom, Spain, Portugal and Italy, and has also a network of over 60 certified partners in 16 countries in Europe, Africa, the United States, Canada and Asia. It operates through Rift Technologies and Knowesia SAS.