EasyVista
Romain Severini is a seasoned professional with extensive experience in customer success operations and IT management. Currently serving as CS Operations Leader & Transformation Manager at EasyVista since April 2021, Romain focuses on enhancing the customer experience through governance, process optimization, and data integration across a global operational framework. Prior to EasyVista, Romain held the position of Directeur Services Clients, where responsibilities included the consolidation of client portals and the implementation of ITIL practices. Romain's career also includes significant roles at Hermès as IT Services Manager, overseeing IT governance and support transformations, and at CGI as Chef de projet IT, managing application projects. Romain holds an engineering degree in industrial engineering from Université Bourgogne Europe and a DUT in Quality, Logistics, and Organizational Management from IUT.
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EasyVista
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Easyvista SA is a France-based company that specializes in information technology (IT) management. The Company provides integrated and modular solutions to cover a range of IT management requirements, including programs for inventories, audits, and asset management for IT and telecommunication equipment, among others. In addition, it offers maintenance, training and consulting services relating to its software programs. The Company's products are primarily marketed under the EasyVista brand name, offering EasyVista Classic (the traditional license option) and EasyVista.com (Software as a Service mode). The Company is operational in six countries, including France, the United States, the United Kingdom, Spain, Portugal and Italy, and has also a network of over 60 certified partners in 16 countries in Europe, Africa, the United States, Canada and Asia. It operates through Rift Technologies and Knowesia SAS.