EBO.ai
David Muscat currently serves as the Financial Services Director at EBO.ai since May 2025. Prior to this role, David held various positions at Weavr.io from July 2021 to May 2025, including VP Client Success & Operations, VP Client Success, and Head of CX. David's earlier career includes a range of roles at Ixaris from March 2010 to June 2021, such as Customer Experience Delivery Manager, Solutions Architect, and Systems/Business Analysts Team Lead. David started professional experience as a Research Engineer at the University of Malta from August 2009 to August 2010. Academic qualifications include a B. Eng. (Hons.) in Electrical Engineering from the University of Malta and various certifications in artificial intelligence, product management, business analysis, and customer success management.
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EBO.ai
EBO is a began in 2017 with a very simple idea: to build a company that could address a huge need – that of automating human communication, at scale. Too much time is being spent in traditional customer service without a positive outcome. At EBO they believe that technology should allow customers to connect with businesses at any time, with zeroeffort.EBO is a fast-growing chatbot company that brings the positive effects of automation, data analytics and simplicity-of-use to customers. They collect, interpret and use conversational big-data to personalise dialogues that businesses have with their customers. This transforms the cost model behind customer conversations using AI.