Echo Managed Services
Matt Bowd is a seasoned professional with extensive experience in management, consulting, and entrepreneurship across the water and digital sectors. Currently serving as General Manager for Echo Managed Services in Australia, Matt has played a pivotal role in revolutionizing the water industry through innovative solutions like the Aptumo billing system. Additional positions include Director at Beaufort Community Bank and Founder of MKKT Digital Properties, which specializes in e-commerce. Previous roles include Portfolio Manager and Project Manager at Dairy Australia, Senior Consultant positions at Icon Water, ActewAGL, and Yarra Valley Water, and Operations Services Manager at EnergyAustralia. Matt also has a Master's in Business Administration from the University of Canberra.
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Echo Managed Services
Echo Managed Services is a specialist water sector outsourced provider of customer service operations including customer contact handling, billing, meter reading, and debt collection. Echo is also the developer of the UK market leading water customer care and billing system, RapidXtra, and Aptumo, new global cloud based water billing software solution native to Salesforce. Echo combines best practice technology and processes with highly skilled and knowledgeable people to provide utility companies end-to-end customer contact capabilities. For more information, visit www.echo-ms.com or follow Echo Managed Services on Twitter at @Echo_MS