Echo Managed Services
Mike Hodgkins has over 20 years of experience in the technology sector, currently serving as a Solution Architect, Principal Consultant, and Technical Consultant at Echo Managed Services since March 2006. Prior roles include Senior Programmer at Syscom PLC from July 2004 to March 2006, Software Developer at Rapid Systems Ltd from September 2000 to July 2004, and Graduate Programmer at Syscom PLC from September 1998 to September 2000. Mike Hodgkins holds a Bachelor of Science degree in Computing and Computer Aided Design from the University of Wolverhampton, obtained between 1994 and 1998, and completed A Levels in Computing, Physics, and Mathematics at King Edward VI College, Stourbridge from 1992 to 1994.
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Echo Managed Services
Echo Managed Services is a specialist water sector outsourced provider of customer service operations including customer contact handling, billing, meter reading, and debt collection. Echo is also the developer of the UK market leading water customer care and billing system, RapidXtra, and Aptumo, new global cloud based water billing software solution native to Salesforce. Echo combines best practice technology and processes with highly skilled and knowledgeable people to provide utility companies end-to-end customer contact capabilities. For more information, visit www.echo-ms.com or follow Echo Managed Services on Twitter at @Echo_MS