CS

Charlotte Sherriff

Senior Software Quality Assurance Analyst at Eckoh

Charlotte Sherriff is an accomplished Senior Software Quality Assurance Analyst at Eckoh, where responsibilities include manual IVR testing, writing Python automated test scripts, and conducting various testing methods such as regression and integration testing since March 2011. Prior experience includes serving as a Contact Centre Agent, providing customer service and processing transactions. Earlier in their career, Charlotte was a Shop Floor Supervisor at Savers Health Home & Beauty, overseeing store operations and team performance. Charlotte's educational background includes attendance at Longdean School from 2003 to 2008.

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Saint Albans, United Kingdom

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Eckoh

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Eckoh is an award-winning provider of multi-channel, integration and PCI DSS payment solutions for contact centres.