eClerx
Bhaskar Dey possesses extensive experience in customer success, analytics, and consulting across various leadership roles in reputable organizations. Currently serving as VP of Customer Success and Solutions at eClerx, Bhaskar has previously held key positions such as Analytics and Consulting Leader at Fractal and Senior Global Client Partner at Course5i, where the focus was on global technology and consumer packaged goods clients. Additional roles include Solutions and Products Lead (AVP) for Digital at Course5i, Senior Manager of Digital Analytics and BI at airtel, and Senior Manager of Shop Front at Travelguru.com. Bhaskar holds a Master of Business Administration (MBA) in Marketing and Finance from ICFAI Business School and a Bachelor of Engineering in Electronics from Nagpur University.
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eClerx
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eClerx Services Limited is an India-based knowledge and business process outsourcing company. The Company provides operational support, data management and analytics solutions to companies, including financial services firms, online retail and distributors, interactive media, luxury brands and entertainment, high tech and industrial manufacturing, travel and leisure and software vendors. The Company provides financial solutions, such as middle office services, back office services, finance and accounting, ancillary services and asset class coverage. Its digital services include creative production, computer generated images, digital production, analytics and insights, and FLUiiD4. Its cable and telecom services and solutions include technical operations and dispatch, customer interaction monitoring and analytics, end user chat support, support services and reporting and analytics. The Company has operations in the United States, the United Kingdom, Europe and Asia Pacific.