eClerx
Sudhakar Upadhyaya has extensive experience in digital transformation and customer success, with notable roles at eClerx, Lenovo, IBM, and AIG United Guaranty. Currently serving as the Vice President of Customer Success and Business Advisor at eClerx, Sudhakar drives transformation for customers, advises on business processes and technology solutions, and provides recommendations on AI implementations. At Lenovo, Sudhakar held roles including Director of Digital Transformation, Sr Manager of Digital Transformation, and Team Lead, leading global analytics initiatives and IT development projects. Upadhyaya's educational background includes a BS in Computer Science from Bangalore University.
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eClerx
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eClerx Services Limited is an India-based knowledge and business process outsourcing company. The Company provides operational support, data management and analytics solutions to companies, including financial services firms, online retail and distributors, interactive media, luxury brands and entertainment, high tech and industrial manufacturing, travel and leisure and software vendors. The Company provides financial solutions, such as middle office services, back office services, finance and accounting, ancillary services and asset class coverage. Its digital services include creative production, computer generated images, digital production, analytics and insights, and FLUiiD4. Its cable and telecom services and solutions include technical operations and dispatch, customer interaction monitoring and analytics, end user chat support, support services and reporting and analytics. The Company has operations in the United States, the United Kingdom, Europe and Asia Pacific.