James Palmer

Head Of Customer Service Operations at EC Outsourcing

James Palmer currently serves as the Director of CX and Client Services at Betr Outsourcing since July 2024. Additionally, James has been with EC Outsourcing since January 2012, holding various positions including Senior Team Manager, Head of Customer Service Operations, and Customer Service Operations Manager. James's educational background includes studies at Sunderland College.

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Newcastle, United Kingdom

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EC Outsourcing

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EC Outsourcing is one of the UK's leading outsourced contact centres. Whether you are looking to acquire new customers, re-activate, win-back or up-sell, we are a flexible partner who can work with you to achieve your goals. We are outbound specialists with over 30 years combined in sales. Our mix of quality people, quality data and systems give us a winning formula, that sees our clients'​ customer bases grow month on month. To speak to our team about growing your customer base, email info@ecoutsourcing.co.uk or call us on 0191 8162071