Brenna T.

Brenna T. serves as the CX Director at EcoInteractive since May 2025, leveraging extensive experience in customer success and project management across various organizations. Previously, Brenna held multiple roles at Impartner Software from November 2018 to May 2025, including Senior Director of Customer Success, where responsibilities included managing customer retention and fostering cross-functional collaboration, and Director of Implementation, overseeing customer onboarding and implementation processes. Earlier experience includes roles at bChannels, leading market intelligence initiatives for major tech companies, and managing accounts receivable operations at Protection 1 Security Solutions and Pinnacle Security. Proficient in both Agile and Waterfall methodologies, Brenna has a strong background in project management, operational execution, and customer satisfaction.