Gourang Kumar

Gourang Kumar is an Assistant Manager in Business Product Development at Ecom Express Limited, with a proven track record of improving operational efficiency and customer satisfaction through strategic planning and data analysis since June 2022. Key achievements include reorganizing processes to accommodate a 40% demand increase, resulting in a 15% reduction in operational costs and significant enhancements in on-time delivery and quality assurance. Gourang has also optimized mid-mile and last-mile logistics, predicting substantial cost savings, and has forecasted capital expenditure for future growth. Previously held positions include roles in planning and engineering, where Gourang developed performance metrics and implemented systems that greatly improved service levels and reduced rejection rates. Gourang holds a Bachelor of Technology in Mechanical Engineering from Delhi College of Engineering and has experience as a subject matter expert at Chegg Inc.