Graziela Resende da Rocha Baldo

Graziela Resende da Rocha Baldo is a seasoned professional with extensive experience in customer success and sales across various sectors. Currently serving as a Senior Rated Customer Success Manager for the Americas at EcoVadis since March 2022, Graziela has a track record of roles such as Rated Customer Success Manager and Membership Executive. Previous positions include Customer Service Specialist at Booking.com, Sales Consultant at Algar Telecom, and Account Manager at NeoGrid and UOL Diveo, where responsibilities encompassed client maintenance, sales, commercial proposals, and contract management. Graziela holds a Diploma in Culinary Arts from George Brown College, a Bachelor's in Business Administration and Marketing from Estácio, and a degree in Information Science and Technology from PUC Minas.