Eczacıbaşı Bilişim
Çiğdem Özer Yılmaz is a seasoned project management and IT governance professional with extensive experience in leading digital transformation initiatives and managing high-stakes projects. Currently serving as PMO and IT Governance Manager at Eczacibasi Bilisim, Çiğdem has been recognized with an IDC Award for developing an integrated IT governance system that significantly improved decision-making for over 110 stakeholders. Previous roles include Expert Project Manager at Aselsan, where Çiğdem oversaw critical defense and technology projects, and Customer Experience Senior Specialist at Türk Telekom, enhancing customer journeys for a user base of over 20 million. Çiğdem holds a Master of Science in Industrial Engineering from Istanbul Technical University, alongside Bachelor's degrees in Engenharia Electrotécnica from Universidade Nova de Lisboa and Electrical and Electronics Engineering from Hacettepe University.
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Eczacıbaşı Bilişim
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Eczacıbaşı Information and Communication Technologies Eczacıbaşı Information and Communication Technologies (Eczacıbaşı ICT) is a provider of information technology solutions and services with more than 25 years of experience. Eczacıbaşı ICT has two main technology and managed services areas providing comprehensive solutions for applications support and development services as well as for infrastructure and managed services. The business units in each area cover specific areas of expertise from e-signature solutions, portals (Microsoft SharePoint, IBM WebSphere), knowledge and business process management solutions, mobile application development, customer relationship management solutions, ERP, Business Intelligence consulting services, data center operations, network and security operations, virtualization solutions to disaster recovery and business recovery services. Data Center Management Eczacıbaşı ICT has one of the largest and most sophisticated data centers in Turkey, where it hosts more than 1000+ servers belonging to internal and external customers. It also runs data centers for the authorized electronic security certificate provider E-Guven and Turkcell’s 7x24 mobile signature operation. Software and Solutions Eczacıbaşı ICT maintains an expertise in all new industry technologies and processes, such as Cloud Technologies and new offerings in IaaS (Infrastructure as a Service), PaaS (Platform as a Service), SaaS (Software as a Service) and Shared Service Centers (SSC). Another area the company has focused on, and where it is the first in Turkey, is SaaS HR Management tools and systems for small and medium-sized clients. While successfully providing many outsourcing services to clients, Eczacıbaşı ICT is also developing innovative products or services.