eDesk
Ray Nolan has a diverse work experience spanning various industries and roles. In 2008, they served as the Chairman of WhatClinic.com until 2012. From 2010 to 2013, they held the position of Chairman at Skyscanner. In 2011, they became the Chairman and a Board Member at Storyful. Ray joined Intalex as an Investor and Board Member from 2013 to 2014. During 2009 to 2015, they were a Board Member at SmartBin. Ray was part of the organising committee at Techies4TempleStreet from 2015 to 2018. In 2016, they became a Board Member at OpenBack® – Smart Notifications until 2022. Ray also founded Ultimate Rugby in 2012. Ray founded XSellCo in 2014 and worked as the CEO until 2017. Ray then took on the role of CEO at eDesk from 2017 to 2020. Ray transitioned into the role of Non-Exec Chair at eDesk from 2020 to 2022. Finally, they returned to the position of CEO at eDesk in 2022. Throughout their career, Nolan has been involved in various leadership positions, board memberships, and entrepreneurship ventures.
In 2009, Ray Nolan attended the Stanford University Graduate School of Business for a brief period. The degree and field of study they pursued during this time are unspecified.
This person is not in any offices
eDesk
1 followers
eDesk is on a mission to help online retailers deliver extraordinary customer service, everywhere they sell. Designed specifically for eCommerce professionals, eDesk's AI-powered tools cut response times and automate reporting. This means eCommerce brands can take time back to focus on selling more. Through its App Store, eDesk offers more native integrations than any other customer support software. eDesk tools seamlessly integrate with over 250+ channels, including marketplaces, eCommerce stores, logistics tools and social networks. eDesk is also the only customer support solution on the Amazon and Walmart developer councils, counting industry leaders like Google, eBay and Shopify among their partners. To meet the needs of online sellers, eDesk has developed a whole suite of award-winning eCommerce tools. These include: - eDesk Helpdesk which centralizes all incoming customer messages and uses time-saving AI to automatically group queries, prioritize messages and suggest responses. - Insights which automatically analyzes support tickets and feedback so brands can make informed business decisions. - Live Chat and Knowledge base which both enable customers to resolve their queries in real-time. - Feedback which automatically sends out targeted review requests to help brands improve their seller ratings. - Repricer which dynamically adjusts product pricing so retailers can win more sales and maximize profits. eDesk is trusted by thousands of customers worldwide, headquartered in Ireland with offices in the UK and US. As a rapidly expanding startup, eDesk is always on the lookout for ambitious partners and employees. Developers, Account Managers and other eCommerce enthusiasts can view our latest opportunities here: edesk.com/careers Potential partners can join us over on: edesk.com/partners *Information accurate as of Dec 2021