The Software Development Team at eDesk is responsible for designing, building, and maintaining the company's suite of AI-powered eCommerce tools. Their duties include developing seamless integrations with over 250+ channels, optimizing the functionality of tools like eDesk Helpdesk, Insights, Live Chat, and Repricer, and ensuring that eDesk's software solutions provide a robust and user-friendly customer support experience. This team of skilled developers and engineers works collaboratively to innovate and deploy features that help online retailers deliver exceptional service and maximize sales.