Edison
Lucia Refolli has over 20 years of work experience in various roles and companies. Lucia started their career in 1999 as a Senior Consultant at Price Waterhouse Cooper, where they specialized in the procurement and finance areas. Lucia then worked at Cap Gemini Ernst & Young as a Senior Consultant before joining E&Y as a Senior Manager in 2003.
In 2011, Lucia joined Sorgenia, where they held multiple roles, including Head of Innovation and Customer Experience Management. During their time at Sorgenia, they supervised operational systems and introduced innovative changes to improve customer experience.
Since 2015, Lucia has been working at Edison SpA, where they have held several positions. Currently, they serve as the Customer Operation Director, responsible for managing customer operations. Prior to this role, they were the Head of Prosumer Solution, overseeing the implementation of solutions for residential clients.
Throughout their career, Lucia has demonstrated strong leadership skills, financial acumen, and a focus on improving customer experience.
Lucia Refolli attended Politecnico di Milano from 1992 to 1998, where they studied engineering with a specialization in management.
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Edison
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Edison SpA is an Italy-based company involved in the production, procurement, distribution and sale of electric energy and natural gas. The Company's activities are divided into three business areas. The Electric Power Operations area is engaged in the production of electricity from renewable sources, such as thermoelectric power plants, wind farms, photovoltaic systems, biomass systems and hydroelectric power plants. The Hydrocarbons Operations area is engaged in the exploration and production of natural gas and crude oil, as well as owns hydrocarbon reserves in Italy and Egypt, and storage concessions in Collatto, Cellino and San Potito-Cotignola. The Corporate Activities and Other Segments area includes operations of Edison SpA, the Group's Parent Company. Edison SpA is active in Greece, Bulgaria, Turkey and Egypt, among others. The Company also operates through Energy S.p.A.