Maria Wan

Maria Wan serves as a Strategic & Service Designer and Team Lead at Eficode, focusing on customer experience design and team management since January 2022. With extensive experience in international and organizational cultures and marketing as a Strategist and Trainer at Hanuman Consulting since 2010, Maria specializes in customer-centric marketing and organizational culture mapping. Previous roles include Service Design Consultant at Contribyte, Chairman & Co-Founder of the Nordic-Asean Business Forum, CRM Manager at Zed Nordic, and Marketing/Service Manager at Ticketmaster Entertainment. Maria holds multiple degrees, including a Master's in Health Business Administration and a Master's in Cultural Anthropology, and has completed professional training in Customer Experience and Service Design.