Kim N. Dionne

Kim N. Dionne is a Strategic Account Specialist at Egencia since June 2023, with extensive experience in client onboarding, service delivery, and corporate travel management. From March 2003 to October 2021, Kim held multiple roles at Egencia, including Client On-Boarding Manager for Global Accounts, where Kim was the crucial interface between various teams, ensuring seamless online site setups and customer support. As a Service Delivery Team Leader, Kim managed specialized teams, earning the Challenge Champion Award for leadership and the creation of a fee structure for services. Kim also served dedicated accounts, including Procter & Gamble and Expedia Group, and achieved high customer satisfaction as a Senior Corporate Travel Consultant for Starbucks Coffee Company. Kim holds a Bachelor's and an Associate's Degree in Travel & Tourism Management from Johnson & Wales University.