Fabio Negri

Fabio Negri has a diverse work experience in the field of system engineering and customer operations. Fabio started their career at Delta Informatica SAS - Software Partner Teamsystem in 2011 as a System Engineer and Application Specialist. Fabio was responsible for managing hardware and software systems for clients, providing direct installation and support for ERP software, and handling hardware and software analysis, demos, and pre-sales.

In 2018, Fabio joined EidosMedia where they held multiple roles. Fabio served as a Customer Operations System Engineer, supporting customers on the Methodè platform during critical issues on a 24/7 basis. Fabio also managed systems on premises and cloud infrastructures, collaborating with the Continuous Operations Support team. Later, they transitioned to the role of System Engineer & Service Delivery Manager in the Managed Services Operations team. In this role, they were responsible for coordinating activities with customers, handling incidents from detection to analysis, monitoring service level agreements, and developing custom software solutions for improved efficiency.

Overall, Fabio has demonstrated their skills in system engineering, customer support, and service delivery throughout their career.

From 2006 to 2011, Fabio Negri attended Istituto Istruzione Superiore "Polo Scolastico G. Romani" where they earned a Diploma in Istituto Tecnico e Professionale with a major in Programmazione informatica.