Shashank Kaushik

Shashank Kaushik is an accomplished professional in the field of customer support and technical services, currently serving as the Global Head of Customer Support at eightfold.ai since October 2019. Prior experience includes the role of Director of Technical Support at Planet from August 2017 to October 2019, and Technical Services Lead at Jobvite from April 2015 to August 2017. Shashank's career began at OpenText, where responsibilities included Technical Support Engineer II, Technical Support Engineer, and Entitlement Sales Engineer from November 2011 to April 2015. Additionally, Shashank held the position of Sales Rep/Customer Support at Saitech Inc from October 2009 to November 2011. Shashank holds a Bachelor of Science degree in Computer Engineering from San Francisco Bay University and has an educational background from VIIT.