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Tom Luong

CRM Systems Manager at EIP

Tom Luong is an experienced CRM professional with a comprehensive background in managing CRM systems and client data across various industries. Currently serving as CRM Systems Manager at EIP since September 2022, Tom previously held positions such as Marketing Business Development Manager at Venner Shipley LLP and CRM Executive at Taylor Wessing. Prior roles include CRM Advisor at Travers Smith, where Tom managed the firm’s CRM database and conducted training across departments, and CRM Manager at Watson Farley & Williams. Early career experiences include roles at Dentons and Linklaters, focusing on client data management, as well as positions at 360 Degrees Advertising and Prospect. Tom's expertise encompasses training, marketing communications, and the effective use of CRM tools.

Location

London, United Kingdom

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EIP

We specialise in high-value and complex patent matters. Our multidisciplinary team combines patent attorneys, litigators and commercial IP lawyers in three of the world’s main patent markets - Germany, UK and USA and now also in the Nordics through our recent expansion into Sweden. Our patent drafting, prosecution and challenges practice obtains and defends high-value and complex patents for clients, and invalidates patents held by others during post-grant proceedings including oppositions at the European Patent Office (EPO). EIP’s litigation practice has built a strong reputation for quality and success amongst its competitors and clients, with a strong track record including success in a landmark ruling on Standard Essential Patents (SEPs) from the UK Supreme Court. Increasingly our patent attorneys work closely with the litigation team in the UK and Germany providing additional technical expertise on large scale international patent litigation matters. We have represented clients in hundreds of oppositions before the EPO. We counsel clients on strategic patent portfolio development, and have implemented high-level IP strategies for some of the world’s largest companies. We also offer commercial advice on the exploitation and use of the full range of Intellectual Property Rights (IPRs) including patents, trademarks, design rights, copyright and other ancillary issues arising in relation to data protection and rights of privacy.


Employees

51-200

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