eir evo
Joel Moran, MBA, is an experienced Service Delivery Manager at eir evo since June 2020, overseeing service management for key customer accounts in Telecoms, Core Network, and Contact Centre solutions. Responsibilities include managing service delivery, SLAs, major incidents, and governance with internal and external partners. Previously, Joel held various roles at eir Ireland from 2007 to 2019, including Team Leader, where management of a team of 20-25 agents focused on sales and retention for the consumer and SME markets. Joel's educational background includes an MBA in International Business from Trinity College Dublin, a Bachelor's degree in Computer Science in Business from the National College of Ireland, and a Bachelor of Arts in Fine/Studio Arts from Technological University Dublin.
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eir evo
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eir evo is Ireland’s Number One Telecommunications and ICT solutions provider. Our unrivalled portfolio of services leverages the latest technologies across cloud, cyber security, networking, infrastructure, connectivity and more. Through this, along with our people, innovation and expertise, we drive technical freedom so you can evolve and grow your business. With offices in both Ireland and New Zealand, eir evo experts are on hand to support your business 24x7x365 through our follow the sun model. No matter the challenge, we have the solution as well as the power to make your vision a reality. eir evo. Together, we make possible.