ELCA Group
Jean-Francis Balaguer is an accomplished professional in user experience and information architecture with over two decades of experience. Currently serving as a Lead Consultant at ELCA Informatique SA/ELCA Informatik AG since July 2012, Jean-Francis has also held positions as an Information Architect and User Experience Senior Consultant and Head of User eXperience. Previous experience includes serving as UX Lead and Business Analyst at a Private Wealth Management Bank, where Jean-Francis led the development of advisory applications for wealth managers and improved usability for CRM tools. Early career roles include User Experience Manager at Largeur.com and Technology Manager at Artemedia Online SA. Notably, Jean-Francis contributed to virtual reality projects at CERN and CRS4. Academic credentials include a Ph.D. in User Interface Software and Techniques from EPFL and an engineering degree in Computer Science from INSA Lyon.
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ELCA Group
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With more than 2,000 experts, the ELCA Group is a leading independent Swiss IT service and solution provider, specialized in IT consulting, Cybersecurity, Cloud, Data & AI, Digital experience, Software development, Business applications and systems' integration across all industries. ELCA helps its clients to better compete in the digital era and gain in agility. Its solutions reduce complexity, accelerate innovation cycles, improve business performance and increase customer satisfaction. The privately held company has offices in Pully (HQ), Zurich, Geneva, Bern, Basel, Rapperswil and Fehraltorf, as well as offshore centers in Italy, Spain, Mauritius and Vietnam, all operating according to a common process framework.