Electronic Merchant Systems
Joanne Capasso has extensive experience in account management and client services, currently serving as a Key Account Manager and Account Relationship Manager at Electronic Merchant Systems since 2002. Previous roles include Key Account Manager at Patrick Street and Assistant Manager at One Stop Inc. Joanne has held significant positions such as VP of Marketing and Client Services at Benefits Services, Inc., and Senior Product Manager/Trainer at ProSystems. Additional experience includes roles as Senior Support Analyst at Continuum Corporation and Claims Manager at both Travelers Plan Administration of Ohio and Midwestern National Life Insurance. Joanne's educational background includes studies in Business Management at Cuyahoga Community College and West Technical High School.
Electronic Merchant Systems
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Our mission is to be the industry leader in merchant services by providing an innovative suite of business solutions, a high level of quality service, and having professional, dedicated employees that increase the financial well-being of our clients. Our employees and clients receive the same concern, respect and caring attitude. Since 1988, EMS has grown to become a leading provider of payment processing services and electronic transactions. The company operates in over 100 U.S. cities with the corporate headquarters located in Cleveland, Ohio.