Gary Hansen

Gary Hansen is an experienced leader in customer support and service strategy with a career spanning over two decades. Currently serving as the Elekta Care Support Center Director Americas since August 2014, Gary has previously held positions including Director of North American Remote Support and Manager at Elekta. Prior roles include Senior Manager for Business Incubation and Online Services at Arvato Digital Services and Managing Consultant at GH Principal Group, which focuses on service consulting. Gary's tenure at Philips Healthcare involved roles such as Director of Global Customer Support and Director of Healthcare Informatics Support, where responsibilities included integrating service delivery models across global support centers. Gary holds a Lean Six Sigma Certification from Villanova University and is ITIL Certified in Service Lifecycle Management. Military service includes an Honorable Discharge from the US Marine Corps in electronics from 1978 to 1982.