Elife
Jairson Vitorino is an accomplished entrepreneur and technology leader with extensive experience in the digital monitoring and analysis sector. As a Co-Founder of Buzzmonitor since January 2010 and a key figure in E.LIFE and ELIFE Buzz Monitoring and Analysis since 2004, Jairson has demonstrated expertise in technology development as the Chief Technology Officer and Technology Director. Previous experience includes serving as Director at Mundiweb from January 1997 to December 2002. Jairson Vitorino holds a PhD in Computer Science with a focus on Artificial Intelligence from Universidade Federal de Pernambuco, earned between 2003 and 2008.
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Elife
Elife is a full Customer Experience and Engagement solution, providing creative Customer Care team of specialists, chatbots, voicebots and fine-tuning strategies to clients. On an annual average, Elife approximately performs 1.4 million interactions with consumers, handles 700.000 unique cases and produces 30 bots in 3 different countries. Thecompany has its own social media platform called Buzzmonitor (also Facebook Official Partner), was founded in 2004, has nearly 400 employees and about 225 clients (medium and large companies) in Brazil (headquarter), Mexico, Spain and Portugal.