Elife
Marcelo Lopes has extensive experience in sales and business development, currently serving as the Head of Sales and Business Development at Elife since August 2014. Prior to this role, Marcelo worked at MercadoLivre.com as an Executivo de Contas from June 2013 to August 2014. Marcelo holds a Bachelor's degree in Advertising and Propaganda from FAAP - Fundação Armando Alvares Penteado and Universidade Presbiteriana Mackenzie.
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Elife
Elife is a full Customer Experience and Engagement solution, providing creative Customer Care team of specialists, chatbots, voicebots and fine-tuning strategies to clients. On an annual average, Elife approximately performs 1.4 million interactions with consumers, handles 700.000 unique cases and produces 30 bots in 3 different countries. Thecompany has its own social media platform called Buzzmonitor (also Facebook Official Partner), was founded in 2004, has nearly 400 employees and about 225 clients (medium and large companies) in Brazil (headquarter), Mexico, Spain and Portugal.