Elife
Paloma Braga is a seasoned professional in business development with extensive experience since May 2013 at Buzzmonitor as a Business Development Senior, focusing on identifying business opportunities through data analysis, generating leads, and making presentations to clients. Paloma also holds a concurrent position at Elife and previously worked as a Business Consultant at GoIntegro, where responsibilities included organizing mailing lists, prospecting, and team collaboration using Salesforce. Earlier experience includes a role at Clube Amostra Grátis as a Business Consultant. Paloma's educational background includes studies at Centro Universitário FIEO, CAVY, Colégio Expansão, and Colégio Haya.
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Elife
Elife is a full Customer Experience and Engagement solution, providing creative Customer Care team of specialists, chatbots, voicebots and fine-tuning strategies to clients. On an annual average, Elife approximately performs 1.4 million interactions with consumers, handles 700.000 unique cases and produces 30 bots in 3 different countries. Thecompany has its own social media platform called Buzzmonitor (also Facebook Official Partner), was founded in 2004, has nearly 400 employees and about 225 clients (medium and large companies) in Brazil (headquarter), Mexico, Spain and Portugal.